Privacy notice
Privacy policy statement
INTRODUCTION
This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act 2018 (“the DPA”) and the EU General Data Protection Regulation (“the GDPR”), sensitive information includes what is defined as your “personal data”. By visiting truevaluecreation.com (the “Website”), you accept and consent to the practices described in this Privacy Notice including the processing of your personal data under this lawful basis. In this Privacy Notice, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office on its webpage on the right to be Informed.
WHO WE ARE
More formally, we are Truevaluecreation.com. We are a company registered in England and our registered office is at [ADD] For the purposes of the DPA and in-line with the GDPR, truevaluecreation.com is the Data Controller. If you have any concerns about the way we use your information or any questions about this Privacy Notice, please let us know. We can be contacted via e-mail at info@truevaluecreation.com or you can write to us at the address above.
WHAT WE DO WITH YOUR INFORMATION
We will use your information to: Deliver our newsletters to you and to send you information about the services that we offer and other related topics, and Allow you to attend our range of events and workshops; Provide our business support mentoring and services to you and send you information and updates about True Value Creation and our other associated companies or other agreed means. We compile statistics about user trends on our Website, which are used by third-party organisations to understand how users interact with businesses, brands and one another online and to advise about these things. These statistics are drawn from a dataset which does not contain any information from which you can be identified.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following information about you: Information you give us – this is information about you that you provide us by filling in forms on our Website, one of our partner websites or by corresponding with us by phone, e-mail or otherwise. We only request from you the minimum data required for you to use our service. The only information we require from you to sign up to our mailing list is your e-mail address, but you may also want to provide us with your first and last names should you wish. You can register online for one of our workshops or event through our nominated event booking site Eventbrite. We may also interact with you using our Social Media accounts. Information we collect about you – Whenever you visit our Website we will automatically collect the following information:
technical information – including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit – this includes the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), pages you have visited, page response times, download errors, length of visits to a specific page and page interaction information (such as scrolling, clicks, and mouse-overs).
Information we receive from other sources – This is the information we receive about you if you use any of the other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this Website. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub- contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
We compile statistics about user trends on our Website, which are used by third- party organisations to understand how users interact with businesses, brands and one another online and to advise about these things. These statistics are drawn from a dataset which does not contain any information from which you can be identified.
WHERE WE HOLD AND WHAT WE DO WITH YOUR INFORMATION
The information and content held on our Website are deployed geographically to maximise user experience. All information that could identify individuals within the
European Union is processed within the European Union. We will never share your user information with third parties for promotional purposes. We hold some personal data with Dropbox and Google Drive, both who are contracted by us for the provision of technical services. We remain responsible at all times for the security of your information, but If you want to know more about how we interact with Dropbox or Google then you can view the Privacy Notice's, amongst their other policies here and here We store some personal data with Microsoft Office 365, and you can view its policies online here.
We may also disclose your information to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other companies or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
WHAT WE DO TO ENSURE THE SECURITY OF YOUR PERSONAL
INFORMATION
We take the security of your personal data very seriously. Our approach to information security is continually evolving and continually reviewed. We have adopted industry best practices from both technological and business process perspectives to make the security of your data a vital part of the way we do
business.
We have policies and practices in place that ensure not only our compliance under the DPA but also the GDPR, including training and adequate procedures put in place for any staff that handle or have access to sensitive information.
YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
We may contact you via e-mail with updates about the services that we offer or any changes that we have made to our Website. You can opt-in or out at any time by clicking the “Unsubscribe” link in our e-mails. Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites,
please note that these websites and any services that may be accessible through them have their own privacy policies and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
YOUR RIGHTS
You have the right to find out about what information we hold about you. You can exercise that right by contacting us, and we will send you any request for information in a suitable electronic form within 20 working days. If your data is incorrect, then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is inaccurate, then please contact us at the e-mail address above and a member of the team will rectify this on your behalf. You have the right “to be forgotten” and to have your personal identifiable information permanently deleted from our systems. Again, if you would like to exercise this right, then please contact us. There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.
HOW LONG WE HOLD YOUR INFORMATION FOR
At Aquantico, we have procedures in place to regularly review every 12 months what personal data we hold. If you have not interacted with us or accessed our services during this or the subsequent period, then we will delete your data from our systems but will send you an e-mail first informing you of our intention to do so. Of course, you have the right to forgotten at any point and can find out more about this in the “Access to Information” section above.
CHANGES TO THIS PRIVACY NOTICE
Any changes we may make to our Privacy Notice in the future will be posted on this page.
OUR COOKIE POLICY
If you would like to manage your use of cookies or completely turn off cookies, then you can find out how to do so by using the link here. Please note that if you do limit of block cookie use on our Website the functionality of both the Website and our services will be affected. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Site. By continuing to browse the Website, you agree and consent to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. As part of our overall approach to privacy and transparency, this section describes what cookies are in the context of our web and mobile interfaces, and what their use means to you. In the end, we’ve included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.
We use the following types of cookies:
Strictly necessary cookies – these are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-payment system.
Analytical/performance cookies – These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies – These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and
remember your preferences (for example, your choice of language or region).
Targeting cookies – These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, but these cookies will contain no information capable of identifying you personally to us.
GOOGLE ANALYTICS
We use Google Analytics first-party cookies to collect information about visitor behaviour on our Website. Browsers do not share first-party cookies across domains. Google Analytics stores information about what pages you visit, how long you are on the Site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our Site and is not tied to personally identifiable information. We, therefore, do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
For customers who use Google Analytics Advertising Features, Google advertising cookies are used to enable features, such as Remarketing, for products like AdWords on the Google Display Network. For more information about how Google uses advertising cookies, visit the Google Advertising Privacy FAQ here. To manage settings for these cookies and opt-out of these features, visit the Ads Settings here.
LINKEDIN BUTTON
We use a LinkedIn button to allow you to share our platform and the services we offer with your connections. LinkedIn’s information about privacy can be found here.